Concierge: con.cierge (noun)
Pronunciation: kōn-'syerzh, kän-sē-'erzh
The term "concierge" first appeared in France in the Middle Ages. The concierge's responsibilities were diverse, including overseeing the administration of domestic services and performing special tasks at the request of the royal court. The definition broadened with the rise of the grand European hotels in the 16th and 17th centuries, though it was not until the mid-20th century that the concierge became a must-have feature of North American hotels, residences and office buildings.